Property Management Agents
- Advice on the rent you can expect to receive
- Advertising and marketing of your property, including a 'To Let' board where appropriate.
- Advise on presentation and furnishing of your property.
- Advise on your responsibilities as a landlord.
- Accompanied viewing with prospective tenants.
- Considering and dealing with applications and taking up references on prospective tenants and guarantors (please note that although we endeavour to ensure that the tenant is suitable, we cannot guarantee this).
- Preparing and arranging the completion of the tenancy agreement and any other documents which may be necessary.
- Arranging for the drawing up of the inventory / schedule of condition excluding lofts and other inaccessible areas.
- Collecting a deposit from your tenant which will be held in the tenancy deposit scheme
- Notifying the Council Tax and Water Authorities if the change of occupier and reading the gas and electric meters at the commencement of a tenancy.
- Collection of monthly rents with payments to you within 3 working days of receipt.
- Preparing and sending rent statements outlining income and expenditure.
- Issuing rent demands for late payments and notifying you as appropriate of rent arrears.
- Visiting the property at regular intervals and providing you with a written report. The purpose of the visit is to check that the tenants are fulfilling their obligations under the terms of the tenancy; it does not represent a survey or inventory check. We do not visit empty properties unless requested to do so in writing, however, in the normal course of letting periodic visits may be made by our letting staff. Extra visits can be carried out on request in accordance with our scale of charges.
- Responsibility for the day to day management of your property which may involve arranging for general repairs or maintenance to be carried out, subject to the agreed limit. In an emergency we reserve the right to carry out required repairs, even if the costs exceed the agreed limits without further reference to you. The cost of repairs is normally deducted from the rental income. If major repairs are required, i.e. over Â£500 and you wish us to organise the work, we reserve the right to charge an additional administration fee of 10% of the total cost of the work.
- At the end of the tenancy check the inventory and/or schedule of condition to assess whether the property is, in our opinion, in acceptable condition, subject to fair wear and tear. If appropriate we will negotiate any necessary deductions from the deposit to cover the tenants share of the costs of repair or replacement.
- Organise return of the deposit to the Tenant at the end of the tenancy provided that the tenant has in our opinion complied with the terms of the tenancy and the condition of the property is satisfactory. If you or your representative(s) wish to inspect the property before we agree the condition with and/or return the deposit to the tenant, you must do so the day after the tenant vacates the property and inform us before the tenancy termination date of your intention to do so. Strict legal deadlines for resolving Tenants' deposits apply.
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"Fantastic customer service. We have recently rented a property through Ridgewater Lettings the whole process went through very smoothly and quickly due to the staff being very efficient. Thank you for all your help we are really happy in our home"